Your patients will be easily able to reschedule or cancel an appointment following the link from confirmation text message. Rescheduling and cancellation can be done only when it complies with the policy set by your office.
To avoid last minute rescheduling or cancellation you can set up certain timeframe when the appointment can be rescheduled or cancelled.
You will get an automated message with the information about the appointment rescheduling and changes made to it. It will immediately appear on your booking calendar as well.